Frequently Asked Questions

Practical answers for EVA foam mat buyers: specifications, samples, OEM options and order planning.

Buying from Newin Best

Are you a trading company or a manufacturer?
Suqian Newin Best Flooring Co., Ltd. manufactures EVA foam mats in Jiangsu, China. Our product range includes interlocking flooring, puzzle play mats and custom OEM products.
How can I check the quality of your EVA foam mats?
Request the specification, a sample and the relevant test reports for the model you are considering. Review material, dimensions, thickness, surface finish and packaging before approving production.
What are your production capacity and lead times?
Available capacity and lead time depend on the selected model, order quantity, customization and production schedule. Ask us to confirm sample preparation and bulk-order timing in your quotation.
Which seaport do you ship from?
We are based in Shuyang, Jiangsu Province. The departure port and shipping route are confirmed for each order according to the destination and logistics arrangement.
Can I get samples before placing a bulk order?
Yes. Contact us with your selected model and specification. We will confirm sample availability, preparation time, any sample cost and courier charges. Any charge credited against a bulk order will be stated in the quotation.
Do you offer OEM and ODM services?
Yes. We support custom sizes, thicknesses, colors, surface patterns, branding and packaging. Share your requirements so our team can review the specification and sample with you.
Which customers and markets do you serve?
We work with brands, importers, wholesalers and retailers, including customers in North America, Europe and Japan. Product requirements and documentation should be confirmed for the destination market.
What are your payment, after-sales and warranty terms?
Payment terms, inspection arrangements, after-sales support and any applicable warranty are confirmed in your quotation and order documents. Ask our sales team for the terms relevant to your order.
What is the minimum order quantity?
The minimum order quantity depends on the model, colors, custom branding and packaging. Send your expected order quantity so we can advise on the available options.
What information should I include in an inquiry?
Send the product style, tile size, thickness, color, quantity and destination market. If possible, include reference photos, branding or packaging requirements and the requested delivery date.

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