BUYER HELP CENTRE

EVA Foam Mat Buyer FAQ

Plan your product, samples and bulk order with clear answers to the questions buyers ask most.

Products & Specifications

Which mat styles can I source from Newin Best?

Our range includes Cross Pattern, Five Stripes, Leaf Pattern, Rubber EVA, Wood Grain, Pool Grid, Puzzle Baby Play, Plush, Tatami and Stylish Playmat options. Compare the construction and intended use on the product pages.

What are the EVA foam density and hardness?

Our stated EVA foam-base specification is 70 kg/m³ density and 34–36 Shore C hardness. Confirm the specification for your selected model; a laminated or rubber-surface construction can have different finished-surface properties.

What is included in a Stylish Playmat set?

Each set contains six tiles, each measuring 60 × 60 × 1.2 cm. The range uses printed OPP film heat-laminated to an EVA foam base. Choose Terrazzo, Minimal Terrazzo, Starry Night Baby Mat, Little Love or Candy Dot designs, or discuss custom artwork.

How do I choose tile size, thickness and surface finish?

Tell us the intended use, floor area, expected activity and destination market. We can discuss suitable available constructions and samples. Confirm the selected model’s dimensions, interlocking fit and surface before ordering.

How should I check a sample?

Compare its dimensions, thickness, colour, surface finish, interlocking fit and packaging with the agreed specification. Review relevant documents for that model and intended market before approving bulk production.

Customisation & Samples

Can you manufacture under my brand?

Yes. We support OEM and ODM enquiries for sizes, thicknesses, colours, patterns, logos and packaging. Feasibility, tooling, artwork requirements and costs are confirmed for each project.

Can I customise the printed Stylish Playmat designs?

Yes. Send your artwork or a design brief, preferred colours and packaging requirements. We will review print feasibility and sample arrangements. Please use artwork that you own or are authorised to reproduce.

Can I order samples before a bulk order?

Contact us with the selected style and specification. We will confirm sample availability, preparation time, sample costs and courier charges. Any credit towards a later order must be agreed in the quotation.

What information helps you prepare an accurate quotation?

Send the product style, tile size, thickness, colours, approximate quantity, destination market and packaging requirements. Include a target delivery date and reference images if available. If you have not selected a specification, explain the intended use.

Orders & Shipping

What is the minimum order quantity?

MOQ depends on the model, colours, custom artwork and packaging. Share your expected quantity and we will confirm the available options in your quotation.

Are you a manufacturer, and what is your capacity?

Suqian Newin Best Flooring Co., Ltd. operates a 32,000 m² manufacturing facility in Jiangsu, China, with 280+ production workers. Monthly export shipping capacity is 200 × 40-foot high-cube containers. This is capacity, not a guaranteed allocation or order lead time.

How long will samples and production take?

Timing depends on the selected construction, quantity, artwork, sample approval and production schedule. Sample preparation, production completion and shipment dates are confirmed separately for your order.

Which port do you ship from?

The departure port, shipping terms and route are agreed for each order according to the destination and logistics arrangement. Send the destination country and port or delivery location when requesting freight information.

What are your payment and after-sales terms?

Payment, inspection, after-sales arrangements and any applicable warranty are confirmed in the quotation and order documents. Please review and agree these terms before placing an order.

Reports & Buyer Review

Which certificates and test reports can I review?

Our document page provides summaries of management-system records, factory audits, material-scope certification and selected product test reports. These serve different purposes. Match the document’s model, scope and validity to the product you plan to purchase.

Does a report cover every mat design?

Not automatically. A report identifies a tested sample and scope. Ask us to review the selected model, material, finish, intended use and destination requirements before relying on an existing report. New products or changes may require further testing.

Are complete reports available for download?

Public previews are watermarked summaries. Request the complete documents with your company details, product model and destination market. Our team reviews requests and supplies the appropriate documents by business email; full reports are not released automatically.

What documents are available for Stylish Playmat?

Product specifications and process information are available. Model-specific supporting evidence is still being verified. Food-grade, infant-age suitability and specific chemical-compliance claims are not currently offered for this range.

How can I contact your team?

Email [email protected] or contact us on WhatsApp at +86 134 0579 7951. We aim to reply within one working day, Monday to Saturday. Use the contact page to organise your quotation, sample or document enquiry.

Need advice for your order?

Share the mat style, quantity and destination market. We will help you identify the next steps.